Terms of Service

All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Copyright
The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Copper and Walnut. The collective work includes works that are licensed to Copper and Walnut. Copyright 2003, Copper and Walnut ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Copper and Walnut or purchasing Copper and Walnut products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Copper and Walnut or to purchase Copper and Walnut products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Copper and Walnut. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks
All trademarks, service marks and trade names of Copper and Walnut used in the site are trademarks or registered trademarks of Copper and Walnut.

Warranty Disclaimer
This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Copper and Walnut disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Copper and Walnut does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Copper and Walnut does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability
Copper and Walnut shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Copper and Walnut has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Typographical Errors
In the event that a Copper and Walnut product is mistakenly listed at an incorrect price, Copper and Walnut reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Copper and Walnut reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Copper and Walnut shall issue a credit to your credit card account in the amount of the incorrect price.

Term; Termination
These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated by Copper and Walnut without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice
Copper and Walnut may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Copper and Walnut.

Miscellaneous
Your use of this site shall be governed in all respects by the laws of the state of California, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Copper and Walnut products) shall be in the state or federal courts located in Los Angeles County, California. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Copper and Walnut products) must be commenced within one (1) year after the claim or cause of action arises. Copper and Walnut's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Copper and Walnut may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Copper and Walnut or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization. Copper and Walnut LLC reserves sole right to terminate your access to the site and/or blog at any time without notice. 

Participation Disclaimer
Copper and Walnut does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Copper and Walnut is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Copper and Walnut reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Copper and Walnut in its sole discretion.


Indemnification
You agree to indemnify, defend, and hold harmless Copper and Walnut, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links
In an attempt to provide increased value to our visitors, Copper and Walnut may link to sites operated by third parties. However, even if the third party is affiliated with Copper and Walnut,Copper and Walnut has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Copper and Walnut. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Copper and Walnut seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Cancellation/Refunds
All casegood and upholstery orders are custom and built on the customer's specifications at the time of sale. As such, the customer is responsible for any costs incurred by Copper and Walnut LLC up to the point of cancellation including return freight and re-stocking fees. If your order is damaged you must email a clear pictures showing the damage within 24 hours of receiving your order. In any and all cases we reserve the right to opt for a full refund over product replacement.

Changing/Modifying Existing Orders
In the event that you need to change or modify an existing order, the sooner we hear from you the more likely we can make it happen. Typically within 24 hours of your purchase we are able to make necessary modifications but this will depend on how quickly the factory is able to begin creating your piece. We can't make any promises but will do our best to accommodate you.

Fabrics, Finishes and Colors
The accuracy of our fabrics, finishes and colors are to the best of our ability. Since everyone's computer settings are different it's important to recognize that the finished product may differ slightly. The best way to combat this is to request a sample book prior to placing your order.

Merchandise Availability
Due to the custom nature of our products availability of silhouettes is subject to change without notice. Copper and Walnut LLC is not responsible for our vendor's decisions if/when they are unable to supply specific merchandise. If we are unable to get a specific silhouette, fabric or any other portion of an order we reserve the right to opt for a full refund over product replacement.

Delivery Service Availability + Fee
Our shipping team will contact you to schedule your delivery time. Once this is done you are responsible for any costs incurred if you are not present to receive the shipment, give a wrong address or provide incomplete information causing the delivery to be delayed or cancelled. The fee that we charge for delivering your item is based on a national average and we reserve the right to alter that fee if your location is remote, rural or outside of our general delivery parameters. If we need to change your fee we will notify you via email and suspend the construction of your product{s} in case you wish to cancel.